Policies

Harassment Policy

LANtasy is dedicated to providing a harassment-free convention experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability (mental or physical), physical appearance, body size, race, age, or religion. We do not tolerate harassment of convention participants (including attendees, volunteers, exhibitors, staff, etc.) in any form. Convention participants (including exhibitors) violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of the convention organizers.

 

Harassment includes, but is not limited to:

If a participant engages in harassing behaviour, convention organisers retain the right to take any actions to keep the event a welcoming environment for all participants. This includes warning the offender or expulsion from the convention with no refund. If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of the convention staff immediately.


Prop and Weapons Policy

Weapons and Props Policy

1. No weapon can fire or explode (including crossbows and nerf products). If you are bring a prop gun please have a orange tip plugging the barrel so those around you know it is fake.

2. No weapon swords/blades made of metal, fiberglass or glass.

3. ALL props must be peace bound when you enter the convention

3. All bows must have a loose and detachable string. 

4. NO USING YOUR PROP TO HARM OTHERS.

If you have any questions or concerns about your prop feel free to email our Cosplay Coordinator Emily at emily.paul@lantasy.com


Terms & Conditions of Sales

  1. Refund and Exchange Policy. There are NO REFUNDS and NO EXCHANGES. All ticket sales are final.
  2. Confirmation Number. Please be sure to record/save your confirmation number, as this is required for replacing lost tickets and locating reservations. The confirmation page is NOT a ticket.
  3. Will Call. Will Call opens at the venue entrance at 9:00 PM the night before the event. Identification is required for Will Call pick-up. Any changes to this policy will be communicated to you ahead of the event.
  4. Lost Tickets. Lost tickets will be replaced provided you have your confirmation number available. Identification is required for a replacement ticket.
  5. Event Cancellation. If an event is cancelled for any reason other than "force majeure," (see Clause below), LANtasy Gaming Society will refund the face value of the tickets purchased. An event is not considered "cancelled" if it is stopped at any point after a period of at least 12 hours, in which case LANtasy Gaming Society is not required to refund the value of any tickets purchased for said event. LANtasy Gaming Society will accomodate you at subsequent events when possible.
    • Force Majeure. LANtasy Gaming Society does not guarantee a refund or exchange on tickets purchased for an event that is cancelled as a result of “force majeure.” “Force majeure” means any event which LANtasy Gaming Society could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, terrorist activity or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside LANtasy Gaming Society's control. In the event of a cancellation due to force majeure, LANtasy Gaming Society will accommodate you at subsequent events when possible.
  6. Reselling Policy. Tickets may not be resold or offered for resale. Tickets may not be used for advertising, promotion, or other commercial purposes except with the express written consent of LANtasy Gaming Society, LANtasy Gaming Society reserves the right to refuse entry to any customer who has purchased tickets and resold them, or to any person attempting to attend a performance with such tickets.
  7. Reproduction Policy. It is unlawful to reproduce any tickets in any form. In the event of reproduction, LANtasy Gaming Society reserves the right to refuse entry to the original purchaser as well as any person attempting to attend a performance with reproduced tickets.
  8. Agreement. Submitting a ticket order indicates your AGREEMENT to these terms and conditions.

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